DPSI
18 Case Studies
A DPSI Case Study
Boride Engineered Abrasives, a nearly 40‑year manufacturer of aluminum oxide and silicon carbide products serving customers in 30 countries, relied on a 3" x 5" card file to track preventive maintenance. As the company grew, that manual system became inefficient and error‑prone, creating a need for more accurate, streamlined reporting and better coordination across departments.
DPSI’s PMC CMMS (initially DOS, later upgraded to Windows) replaced the card files and added scheduling, parts and purchasing modules. The change cut maintenance tracking time by 40% versus the card system, expanded PMC use by 500%, made schedule adjustments and parts management quick and transparent, produced management‑ready reports to justify resources, and saves the maintenance director about 30 minutes a day—backed by responsive, plain‑spoken technical support.
Joe Berry
Director of Maintenance