Case Study: Mack Trucks speeds workforce upskilling with Dozuki

Mack Trucks speeds workforce upskilling by 80% with Dozuki

Mack Trucks, a premium manufacturer and part of the Volvo Group, faced challenges with fragmented documentation and manual, paper-based sign-offs. This created a significant backlog in SOP approvals and trapped critical knowledge with veteran operators. To overcome this operational friction, they implemented the Dozuki connected worker platform.

The Dozuki solution unified documentation, training, and problem-solving into a single source of truth. By enabling real-time access to visual instructions and creating automated approval workflows, Mack Trucks accelerated workforce upskilling. With Dozuki, they achieved an 80% reduction in SOP authoring time and a 90% reduction in their SOP approval backlog within the first two months.

Mack Trucks