Case Study: Knox Company achieves 81% faster process digitization with Dozuki

Knox Company saves over $56k annually with Dozuki

Knox Company, a developer of rapid access solutions for first responders, faced a slow and expensive documentation process. Their team spent most of their week battling formatting issues in Microsoft Word and endured a lengthy PDF-based review cycle that could take up to ten days for minor changes. This unsustainable process, managed by Dozuki's connected worker platform, discouraged operator feedback and created operational risk.

By implementing Dozuki, Knox Company established a digital platform for collaborative work instructions and training. This solution accelerated process digitization by 81% and made updates five times faster, saving an estimated 2,500 hours and $56k in annual labor. The new system fostered stronger team engagement, with frontline feedback directly improving products and building trust. The role of Dozuki expanded beyond digitization to include new hire training, skills matrices, and multilingual translations for global partners.

Knox Company