Case Study: a Fortune 100 industrial products manufacturer achieves faster onboarding and training with Dozuki

Fortune 100 Industrial Products Company - Customer Case Study

Fortune 100 Industrial Products Company partnered with Dozuki to address a growing frontline skills gap caused by retirements, inconsistent documentation, and increasingly complex manufacturing processes across more than 200 plants. Their existing SOPs were text-heavy and hard to follow, and critical troubleshooting knowledge was trapped in veteran operators’ heads, making training and changeovers slower and less consistent.

Dozuki provided a connected worker platform to digitize work instructions, capture tribal knowledge with photos and video, and standardize training and documentation across facilities. With support from Dozuki’s digital transformation services, the company rolled out the solution to over 100 facilities and more than 20,000 workers, cutting onboarding time by 40% and training time by 50% while also reducing changeover times and improving governance and security.