Dozuki
18 Case Studies
A Dozuki Case Study
Automation Plastics faced a major obstacle to ISO certification compliance: training and quality teams relied on inconsistent Word, PowerPoint, Crystal Reports and PDF files that produced multiple conflicting versions on the shop floor and failed to capture tribal knowledge. Training and Process Improvement Specialist Jasper Collens and Quality Technician Anne Klonowski evaluated solutions and selected Dozuki’s work guidance and documentation platform to provide built‑in version control, video support and an easy‑to‑use approval workflow.
Dozuki delivered a standardized, mobile‑accessible system that captures experienced operators’ know‑how with video instructions, streamlines approvals, and puts the latest procedures at operators’ fingertips on tablets. The result: a 90% reduction in employee training time (from ~4 hours to 15 minutes), a 95% reduction in time to approve new document versions, and the ability to implement quality management systems compliant with ISO 9001 using Dozuki.
Ipper Collens
Training and Process Improvement Specialist