Case Study: TeleHealth Van expands no-cost mental health access with doxy.me

TeleHealth Van delivers 1,000+ free therapy sessions every month with Doxy.me

TeleHealth Van, a mobile mental health service, faced the challenge of reaching underserved communities that encounter systemic barriers like lack of transportation, unstable housing, and cost, which prevent access to traditional clinic-based therapy. To overcome this, they partnered with the vendor doxy.me to utilize its telehealth platform to power a new care model.

By implementing doxy.me’s secure video visit platform within specially equipped vans, TeleHealth Van created private, accessible points of care. This solution from doxy.me enabled walk-up and scheduled virtual therapy sessions at no cost to patients. The results include delivering over 1,000 free therapy sessions monthly across 20 vans, significantly expanding equitable access to mental health care for vulnerable populations across California.

TeleHealth Van