Case Study: Family & Children’s Services expands hybrid care access with doxy.me

Family & Children’s Services scales telehealth with doxy.me, delivering 3.9M minutes in 2024

Family & Children’s Services (FCS) in Tulsa, Oklahoma, faced the challenge of low telehealth adoption among its providers, which limited access to care for residents without reliable transportation or flexible schedules. They needed a simple, reliable telehealth solution from a vendor like doxy.me that required no lengthy setup or extensive training for their staff.

By implementing the doxy.me platform, FCS gave each provider a permanent, easy-to-access virtual waiting room. This solution led to widespread adoption, with over 800 providers actively using it. The results were significant, including 7,000 people seen per week via telehealth and 3.9 million minutes of care delivered in 2024, which contributed to a 30% increase in services provided.

Family & Children’s Services (fcs)