Case Study: Audie Vera achieves safer, more accessible LGBTQ+ mental health care with Doxy.me

Audie Vera improves LGBTQ+ access with doxy.me and helps address care barriers for 24% blamed by providers

Audie Vera, a therapist specializing in mental health for the LGBTQ+ community, faced the challenge of providing safe and affirming care to patients who often encounter discrimination, geographic barriers, and privacy concerns in traditional healthcare settings. To reach clients where they felt most secure, Audie turned to the vendor doxy.me for its virtual visit platform.

Using the doxy.me browser-based telehealth service, Audie implemented remote video therapy sessions that required no downloads, removing technical and logistical hurdles. This solution allowed LGBTQ+ patients to access care from comfortable, private locations, significantly lowering barriers to treatment. The measurable impact includes improved access to healthcare and a better patient experience, as doxy.me enabled Audie to deliver culturally competent care at scale while maintaining safety, privacy, and trust.