Case Study: Sunrise Communications achieves company-wide information management with Doxis

Sunrise Communications AG manages 30,000 documents a day with Doxis

Sunrise Communications AG, the largest private telecommunications provider in Switzerland, faced the challenge of managing a massive volume of 30,000 daily documents. Their key challenge was efficiently finding the right information within this mass to enable quick responses to customer inquiries about contracts and invoices. To address this, they implemented the Doxis ECM platform.

Using the Doxis ECM platform company-wide allowed Sunrise to improve collaboration across all its sites and support multilingual work. The solution demonstrably helped the company fulfill compliance requirements and led to a significant improvement in customer service. The IT team at Sunrise also particularly enjoys working with the Doxis platform.

Sunrise Communications AG