Case Study: Raiffeisen Bank International in Poland achieves archive migration with zero downtime with Doxis

Raiffeisen Bank International migrates archive in 4 months with Doxis

Raiffeisen Bank International in Poland faced the challenge of migrating customer documents and data from a legacy archive to a new system. The bank needed this migration to be quick, secure, and compliant, but crucially required zero downtime so that customer service operations would not be disrupted. The vendor, SER, enabled this migration using their Doxis solution.

The solution implemented by SER involved migrating the archive in the background over a period of four months while bank operations continued normally. This allowed employees to use the new Doxis archive with minimal training and without any loss of access to documents during the process. As a result, SER successfully helped the bank achieve a secure migration with zero downtime, supporting its ongoing digital transformation strategy.

Raiffeisen Bank International