Case Study: Phoenix Contact streamlines ECM across departments with Doxis

Phoenix Contact speeds customer responses with Doxis across multiple departments

Phoenix Contact GmbH, a global producer of electrical engineering and automation solutions, sought to manage its international document generation more effectively. The company turned to vendor Doxis for an enterprise content management (ECM) solution to address this challenge.

The solution involved implementing Doxis's rapidly deployable ECM platform, which includes archiving, document management, contract management, and automated inbound invoice and order processing functions. This rollout, customized for various departments, saved costs and provided employees with faster access to information, significantly improving response times to customer inquiries. Doxis is being gradually expanded across the company's global operations.

Phoenix Contact GmbH