Case Study: Duravit streamlines global document access and archiving with Doxis ECM

Duravit speeds customer inquiries worldwide with Doxis

Duravit, a global manufacturer of sanitary products, needed a uniform information system to ensure its international production facilities and customer service teams had access to the latest documents. To expedite its processes and handle customer inquiries faster, the company chose to implement the Doxis ECM platform.

The solution from Doxis provided an enterprise content management platform with archiving, document management, and electronic files. This enabled cross-location collaboration, fulfilled regulatory requirements, and automated email archiving for Duravit. The implementation by Doxis delivered information directly to where it was needed, resulting in significantly faster customer inquiry handling for employees worldwide.

Duravit