Case Study: Duravit keeps customers and suppliers worldwide in view with Doxis4

Duravit keeps customer and supplier data available 24/7 worldwide with Doxis

Duravit, a global manufacturer of sanitary fixtures, faced the challenge of managing customers and suppliers across every continent while needing to meet demands quickly and ensure production quality. To address this, they turned to the vendor Doxis and implemented its Doxis4 ECM platform.

The solution from Doxis centralized all up-to-date information on orders, suppliers, and contracts into a single platform available globally. This provided a 360-degree view of customers and suppliers, enabling transparent collaboration and preventing costly production errors. As a result, Duravit can now operate in a multilingual, fast, and customer-centric manner at all its international locations, leading the company to extend its use of the Doxis4 platform.

Duravit