Case Study: DHL Express achieves global document archiving at scale with Doxis

DHL Express manages 3.1 billion documents worldwide with Doxis

The customer, DHL Express, faced challenges with its decentralized document archiving systems, which provided inconsistent global access, incurred high operating costs, and lacked extendibility. To address this, DHL partnered with vendor Doxis to implement a uniform, company-wide document management solution based on the Doxis ECM platform.

The solution implemented by Doxis was the high-availability "Global Imaging Archive," which provides scalable, worldwide access for over 32,000 users. The results include the central management of 3.1 billion documents with a growth of 130 million per month, ensuring compliance and instant global access for employees, customs authorities, and customers.

DHL Express