Case Study: Delvag achieves faster, more efficient claims processing with Doxis ECM

Delvag boosts claims processing by up to 10% with Doxis

The customer, Delvag Versicherungs (a Lufthansa insurance provider), sought to improve the efficiency and quality of its digital insurance and claims handling processes. They partnered with the vendor Doxis to implement its ECM platform to meet these goals.

The solution implemented by Doxis streamlined claims management, expedited processing, and reduced errors. This resulted in measurable efficiency gains of up to 10% without requiring additional staff. Furthermore, Doxis created the foundation for future digital services aimed at increasing customer satisfaction.

Delvag Versicherungs