Case Study: NetGuru saves 38+ hours weekly with Dovetail

Netguru reclaims 38+ hours per week by centralizing insights with Dovetail

Netguru, a digital acceleration agency, needed a better way to manage customer intelligence across multiple global projects and teams. Before using Dovetail, the UX research team spent hours switching between platforms, risking information loss and making collaboration and analysis harder.

With Dovetail’s customer intelligence platform, Netguru centralized research data, enabled secure asynchronous collaboration, and streamlined tagging, transcription, and sharing. The result: over 38 hours saved each week, more than 30 languages transcribed, and around 20 insights shared in just six months, helping stakeholders access digestible, evidence-based findings much more easily.

NetGuru

Ewelina Szczepaniak-Wenting

Senior UX Researcher, Tischner European University Lecturer