Case Study: Girl Scout Council of the Nation’s Capital achieves streamlined troop reservations, improved communications, and reduced paperwork with Doubleknot

Girl Scout Council of the Nation’s Capital Streamlines Reservations with Doubleknot

The Girl Scout Council of the Nation’s Capital (GSCNC), which serves nearly 90,000 members across the Greater Washington region and operates eight camp properties in three states, faced a fragmented reservations process. Troop leaders had to book campsites online, call to reserve equipment and mail required certifications, creating a three-step workflow that burdened staff and families while managing roughly 1,500 troop reservations annually.

GSCNC implemented Doubleknot’s property reservations solution to consolidate schedules, pricing and custom requirements for every campsite, facility and piece of equipment. The system lets troops reserve and pay for everything in a single transaction, submit required certification via custom forms, set blackout dates and future pricing, and give staff mobile access to reports—streamlining administration, reducing paperwork and improving communications across the council.

Girl Scout Council of the Nation’s Capital

Kendra Reinmann

Senior Technology Specialist