Case Study: Indian Creek Nature Center achieves integrated registration, POS and reporting with Doubleknot

Doubleknot integrates membership, registration, reservations, POS and mobile sales

Indian Creek Nature Center, founded in the 1970s to promote environmental education and land conservation, serves more than 40,000 visitors a year. As it prepared to open a new 12,000 sq. ft. learning facility, the Center struggled with paper-based processes, handwritten receipts, and siloed systems (DonorPerfect and Square) that left them unable to track data or scale operations efficiently.

In 2015 the Center selected Doubleknot’s integrated platform for membership, registration, reservations, POS and mobile sales; the implementation was quick with on-site setup for POS and inventory and went live before the new building opened. The result: consolidated attendance and constituent tracking, customizable event registration, secure mobile walk-up ticketing, improved reporting, and strong staff satisfaction — outcomes the Center says make Doubleknot recommendable to similar organizations.

Indian Creek Nature Center

John Myers

Executive Director