Case Study: Leading Regional Utility Company achieves automated, audit-ready ERM reporting with DoubleCheck Software

Leading Regional Utility Company - Customer Case Study

Leading Regional Utility Company was managing enterprise risk management (ERM) through email and spreadsheets across several hundred staff, including risk owners, process owners, department heads, and executives. This created challenges in tracking responses, keeping data current, making issues visible, and providing auditors with a reliable ERM process, while also consuming significant staff time for management and Board reporting. DoubleCheck Software was brought in to help streamline the process with its DoubleCheck ERM Solution.

DoubleCheck Software implemented the DoubleCheck ERM Solution with custom reporting, loaded baseline risks and related data, and provided formal training through pilot and launch. The result was automated management and Board reporting, better visibility into risks and mitigation/remediation status, improved auditability through a full transaction log, and quicker identification of emerging issues. Quantitatively, Leading Regional Utility Company reduced risk management and monitoring costs by about 10%, cut regulatory response time from days to hours, and improved audit and review efficiency by about 25%.