Case Study: S-Klima achieves smoother digital ordering and stronger UX with dotSource

S-Klima streamlines digital touchpoints in 30-minute consulting sessions with dotSource

S-Klima, a brand of STULZ GmbH specializing in energy-efficient climate solutions, faced the challenge of modernizing its digital touchpoints. Their spare parts ordering process was cumbersome, relying on phone and email, and they needed to present complex product information more clearly while improving their overall brand consistency and digital impact. They partnered with digital agency dotSource to address these issues.

dotSource implemented a comprehensive solution that included audits, workshops, and iterative prototyping. They developed a new, intuitive spare parts shop, modernized a support app for technicians, and created a cohesive design system for their web controller. The result was a significantly improved digital infrastructure that streamlined ordering, reduced strain on internal processes, and provided a consistent brand experience across all platforms.

S-Klima