Case Study: Music Store Professional GmbH boosts shopping experience and conversion with dotSource and Intershop Commerce Suite

Music Store Professional GmbH launches musicstore.de in 30 countries with dotSource

The customer, Music Store Professional GmbH, a major global music retailer, faced the challenge of modernizing its online shop, musicstore.de, to support its cross-channel strategy. The vendor, dotSource, was engaged to migrate the platform from Intershop Enfinity Suite 6.2 to the Intershop Commerce Suite and implement a new responsive design.

dotSource executed a migration to a new e-commerce platform and delivered a complete design relaunch with responsive design for optimal use on all devices. They also integrated several key systems, including a FACT-Finder search module and payment interfaces. This solution provided the foundation for an improved user experience, setting new industry standards with the goal of increasing conversion rates and reducing abandoned shopping carts.

Music Store Professional GmbH