Case Study: Messe Essen GmbH streamlines trade fair service ordering with dotSource

Messe Essen launches B2B multi-marketplace in a few months with dotSource

The customer, Messe Essen GmbH, a major German trade fair organizer, faced the challenge of managing its complex pre-event processes for exhibitors through inefficient PDF order forms. To optimize planning and increase service quality, Messe Essen partnered with vendor dotSource to implement an online ordering system using SAP Hybris Commerce.

dotSource implemented a B2B multi-marketplace platform based on SAP Hybris, creating individual event shops for booking services. Using an agile approach, they launched a minimum viable product within months and added custom features for Messe Essen to manage shops independently. The solution digitized the ordering process, providing exhibitors with a more convenient and faster way to book services and a complete overview of all their orders.

Messe Essen GmbH