Case Study: Heidelberger Druckmaschinen AG builds a global B2B commerce platform with dotSource and Salesforce Commerce Cloud

Heidelberger Druckmaschinen AG launches 36-country B2B platform with dotSource

Heidelberger Druckmaschinen AG, a technology leader in the packaging and advertising printing industry, sought to digitalize its customer value creation and provide a modern, intuitive shopping experience for its international B2B clients. To achieve this, the company partnered with vendor dotSource to implement a powerful new e-commerce platform.

dotSource implemented a B2B platform using Salesforce Commerce Cloud, which serves 36 country-specific online shops in 22 languages. The solution featured a modernized design harmonized with the corporate identity, customer-specific pricing, and powerful search functionality. This allowed Heidelberger's national subsidiaries to easily manage local offerings, creating a seamless digital ecosystem and a personalized customer experience.

Heidelberger Druckmaschinen AG