Case Study: GGP Media streamlines digital B2B print ordering with dotSource

GGP Media simplifies print order processing with dotSource across 250 million annual prints

GGP Media, a European printing company part of the Bertelsmann Printing Group, faced a challenge in automating its manual, advisor-driven sales processes and reducing rework tasks in its print shop. To address this, they partnered with vendor dotSource for a strategy consulting and shop development project.

dotSource implemented an innovative online platform using Magento Open Source, which allowed customers to directly upload and configure print files. The solution automated data quality tests, significantly reducing manual rework and improving employee efficiency. For the customer, the new digital channel increased comfort by enabling order tracking and processing from anywhere, establishing GGP Media as an industry pioneer.

GGP Media