Case Study: BayWa streamlines internal procurement with dotSource’s BIOS platform

BayWa unifies six systems with dotSource, with 87% of employees using BIOS

dotSource partnered with BayWa AG to address a complex and fragmented internal procurement process. The customer, a major German agricultural trader and diversified group, faced a challenge where employees had to navigate up to six different systems with varying logins and procedures to order everything from office supplies to IT hardware. This disjointed approach was inefficient and created significant administrative overhead.

The solution developed by dotSource was the BayWa Internal Order System (BIOS), a centralized e-procurement platform built on the SAP Commerce Suite. The implementation standardized processes, introduced features like single sign-on and automated approvals, and created a mobile-optimized shop. The results were highly successful, with an employee survey showing 87% adoption and 80% overall satisfaction. Key measurable impacts included time savings for staff, cost savings through process optimization for the group, and a platform scalable for international use across the organization.

BayWa