Case Study: RE/MAX Lakeshore Realty achieves seamless multi-office coordination and faster closings with Dotloop

Establish an infrastructure that will allow your brokerage to scale

RE/MAX Lakeshore Realty, led by brokers Joel and Carol Genzink, needed a way to keep four offices (up to an hour apart) and 64 agents coordinated without relying on scanning, faxing, or multiple disconnected tools. They were looking for a single, easy-to-use platform to support agents, keep documents flowing for timely revisions and signings, and ensure quick adoption across the team — a need they addressed by evaluating and choosing Dotloop’s end-to-end real estate transaction management platform.

Dotloop provided a turnkey solution that organized transactions into “loops,” distributed the most current documents, enabled immediate e-signatures, and simplified compliance. With Dotloop plus focused training, RE/MAX Lakeshore Realty achieved 100% agent adoption, improved document flow and remote coordination across all four offices, and reported being able to close deals they likely would have lost using their previous systems.

RE/MAX Lakeshore Realty

Joel Genzink

RE/MAX Lakeshore Realty