Case Study: Payset streamlines account opening and boosts conversion with Dotfile

Payset Selects Dotfile to Streamline Account Opening

Payset, a London-based online payment platform, faced the challenge of scaling its KYB and account opening processes to support rapid growth while maintaining robust compliance and a smooth user experience. To automate its KYB/KYC process, the company selected Dotfile's next-generation Business Decisioning Platform.

Dotfile provided Payset with global data access, collaborative case management, and flexible risk scoring tools. This solution was rapidly deployed, integrating tightly with Payset's core systems. The results included a drastic reduction in the time required for account opening, reduced operational costs, and maintained compliance at scale. Dotfile also helped contribute to a quicker, more streamlined onboarding process, which boosted customer satisfaction and conversion.

Payset

Maria Catanea

Head of Client Onboarding