DotcomWeavers
12 Case Studies
A DotcomWeavers Case Study
Apex Beverage, a B2B beverage equipment distributor, faced significant operational challenges due to its reliance on manual sales processes and a lack of a self-service digital channel. Their complex product assemblies made part identification difficult for customers, leading to ordering errors, and their pricing was governed by an Infor CSD ERP system that required real-time validation. They partnered with DotcomWeavers to build their first-ever B2B eCommerce ecosystem to address these issues.
DotcomWeavers implemented a customized solution on the Adobe Commerce platform, integrating it with Infor CSD for real-time pricing and inventory. A key feature was the engineering of interactive exploded diagrams that allowed for accurate, assembly-level part ordering. This solution led to impressive results, including an 86% increase in revenue and 2.5x order growth, while also achieving a 50% improvement in pricing accuracy and a 10% gain in operational efficiency for Apex Beverage.