Case Study: San Mateo County Health achieves seamless competency tracking and 99% paper reduction with Dossier Solutions

With Dossier’s digital fix for tracking competency, San Mateo Medical Center receives an excellent remedy

The San Mateo Medical Center, part of San Mateo County Health, faced the challenge of efficiently tracking staff competencies and managing extensive paper records in preparation for stringent Joint Commission audits. They sought a streamlined digital solution to reduce errors and administrative burdens. They partnered with Dossier Solutions to implement Dossier's digital competency tracking system.

Dossier Solutions worked with the medical center to customize and launch a fully digitized system, which was easy to set up and required minimal training. The solution successfully eliminated 99% of paper records, reduced administrative hours by more than 65%, and provided a seamless implementation. The success led San Mateo to roll out Dossier’s system to other departments the following year.

San Mateo County Health

Emily Weaver

Manager, Rehabilitation Department