Case Study: Verve Coffee Roasters scales operations without adding headcount with DOSS

Verve Coffee Roasters saves 20+ hours weekly with Doss

Verve Coffee Roasters, a specialty coffee company with an omni-channel business, faced operational challenges due to fragmented data across multiple systems like Cin7 and QuickBooks. This led to stockouts, order misfulfillment, and financial reporting issues. To scale without adding headcount, they partnered with the vendor Doss to implement a unified operations solution.

Doss implemented its adaptable system to unify Verve's production, inventory, orders, and financials, integrating with QuickBooks. The results included saving over 20 hours weekly on a previously manual batching process and reducing unbatched orders from 30% to 1%. Doss also automated financial reporting, leading to more accurate revenue capture and providing the visibility needed for confident scaling.

Verve Coffee Roasters