Case Study: City of Royal Oak streamlines grant applications with Dorsay

City of Royal Oak launches grant system in 2020 with Dorsay, drawing zero complaints

The City of Royal Oak's Downtown Development Authority (DDA) needed a scalable web-based solution to administer a COVID relief grant program for downtown businesses. They partnered with the vendor Dorsay to address this challenge.

Dorsay designed and developed a complete web system for the city. This solution was capable of rapidly collecting grant applications, aggregating the data, and automatically distributing completed PDF forms to applicants, city employees, and grant award staff. According to a city official, the feedback from applicants was extremely positive, with many impressed by the site's quality and ease of navigation. Dorsay's implementation resulted in a system that received zero complaints about its functionality.

City of Royal Oak