Case Study: Rhapsody Property Management Services achieves one-key smart access and enhanced amenity security with dormakaba Saffire LX‑M and Community

Versatile Access Management Solutions Combine Convenience and Aesthetics with Enhanced Security

Rhapsody Property Management Services, a premier multifamily management firm that oversees properties including Central Parc and—per their internal quote—manages over 200,000 condo units in North America, needed a secure, easy-to-use, single-key access solution for residents across six buildings and a community center. Rhapsody’s priority was an integrated, reliable system that simplified resident access to suites and amenities while remaining low maintenance; they selected dormakaba’s Saffire LX‑M locks, Saflok SR Series readers, and Community™ access management software.

dormakaba implemented Saffire LX‑M Smart RFID mortise locks and Saflok SR perimeter/amenity readers managed by Community™ software to deliver one-key access (RFID and BLE/mobile) across residences, elevators, parking and common areas. The solution centralized administration—staff can add/delete residents and issue keys in minutes, export audit reports, and configure schedules—while reducing upkeep with contactless readers and batteries that last up to two years. dormakaba’s system delivered the promised convenience, enhanced security and operational efficiency for Rhapsody and Central Parc, and is scalable as amenities evolve.

Rhapsody Property Management Services

Rob Martin

Senior Vice President