Case Study: Five Star Beach Properties achieves streamlined keyless check-in and real-time housekeeping notifications with dormakaba

Five Star Beach Properties Install Oracode Online Locks

Five Star Beach Properties, a luxury vacation rental manager overseeing about 80 beachfront properties (with a sister company managing ~60), faced the challenge of streamlining guest check‑in, eliminating keys and a staffed front desk, and coordinating housekeeping across widely dispersed units. To solve this, Five Star implemented dormakaba’s Oracode keyless lock system, including the Oracode 480/660 models and Oracode Online, to provide time‑and‑date specific access codes and real‑time status updates.

Using dormakaba’s Oracode Online and Oracode Live, Five Star remotely generates and cancels codes, receives real‑time notifications when guests check out or staff enter, and uses special codes to signal inspections or maintenance; the locks also keep audit trails (up to 5,000 entries) and auto‑expire codes for security. The dormakaba solution removed the need for a check‑in desk, enabled earlier housekeeping starts and faster turnover, improved operational visibility and efficiency across remote properties, and helped Five Star maintain high service standards that support higher rental rates for owners.

Five Star Beach Properties

Chuck Steeg

Chief Operating Officer