Case Study: Scaffidi Restaurant Group boosts deliveries and off-premise sales with DoorDash

How Scaffidi Restaurant Group Increased Monthly Deliveries by 1,850%

Scaffidi Restaurant Group, a family-owned restaurant operator in the Ohio Valley, faced a significant challenge when the COVID-19 pandemic caused their in-person dining sales to plummet. They needed to expand their delivery operations and create a more resilient business model that was less reliant on dine-in customers. To address this, they partnered with DoorDash.

DoorDash provided a full suite of services, including its marketplace and Drive On-Demand delivery solution. This partnership enabled Scaffidi Restaurant Group to dramatically increase delivery volume and launch a successful virtual kitchen concept. The results were substantial, with DoorDash driving a 1,850% increase in monthly deliveries. DoorDash now accounts for 54% of their off-premise sales, has increased profit margins through alcohol sales, and has led to the hiring of new staff.

Scaffidi Restaurant Group

Frankie DiCarlantonio

Director