Case Study: Graze achieves growth and stronger online sales with DoorDash

How Opening a Third Sandwich Shop Set Graze Up for Growth

Graze, a sandwich shop based in Washington, faced a significant crossroads after successfully opening two locations. The owners had to decide whether to take the risk of expanding to a third location an hour away, a move that could potentially bankrupt them, or remain stable with their existing successful business and catering operations.

With DoorDash's online ordering platform, Graze was able to supplement its in-store sales, particularly during slower evening hours. This partnership became a major growth driver, accounting for 25% of their overall sales. The additional revenue stream supported their expansion, helping them grow to five locations and 85 employees. DoorDash was also credited as a critical factor in the business's ability to survive the pandemic.

Graze

John Lastoskie

Co-Owner