Case Study: The Residences at Mid-Town Park achieves flexible, secure 24/7 access with DOOR

How Latch is bringing newfound flexibility and convenience to residents and property management

The Residences at Mid-Town Park, a luxury residential building, faced a challenge with its traditional access system, which created security risks and operational inefficiencies for its staff and residents when letting in guests and deliveries. The property manager, Sallie Hendricks, sought a solution that would provide both security and convenience. They chose to install Latch's full-building smart access system to address these issues.

Latch implemented its integrated hardware and software platform, featuring digital locks managed from a single web-based application. This allowed residents to provide secure, remote access to guests via temporary codes and enabled management to grant access to delivery services. The results included positive resident feedback on increased flexibility and security, and the elimination of the need for the concierge to be constantly present for deliveries. Latch simplified the entire access process for both residents and property staff.

Mid-Town Park

Sallie Hendricks

Property Manager