Case Study: Brookfield Properties achieves a rapid six-week retrofit and streamlined access management with DOOR

How Latch & Brookfield Partnered on a Complete Manhattan Retrofit in Six Weeks

Brookfield Properties, manager of The Olivia near Hudson Yards, faced inefficient access management across its 350-unit building—lost and unreturned keys, costly rekeying, and staff burdened by bulky keyrings. To solve this quickly with minimal resident disruption, Brookfield partnered with DOOR, implementing DOOR’s access management solution (LatchOS platform and Latch M smart locks) across the building.

DOOR executed a floor-by-floor retrofit and resident onboarding in six weeks, including staff training and rollout of the Latch Manager and resident app. The DOOR deployment eliminated the need for physical key replacements, streamlined access sharing, improved staff efficiency, lowered operating costs, and delivered a smoother resident experience.

Brookfield Properties

Linda Early

President