Case Study: Managed by Q builds better workplace relationships with Donut

Managed by Q - Customer Case Study

Managed by Q, a company focused on making offices more welcoming and efficient, wanted to strengthen workplace relationships beyond the usual brief day-to-day interactions. To help employees connect more meaningfully across teams, the company turned to Donut, a Slack-based pairing tool, as a simple way to encourage regular coffee-break conversations.

Donut introduced biweekly colleague pairings that sparked informal meetups, often during 25-minute coffee walks, and helped employees get to know teammates in a more personal way. The result was stronger communication, better relationships, and improved teamwork across Managed by Q, though the cultural impact was largely qualitative rather than tied to a specific metric.

Managed by Q

Lukas Effman

Senior Account Executive