Case Study: Gallup builds stronger buddy systems and faster onboarding with Donut

Gallup boosts engagement with Donut using strong social connections and onboarding buddies

Gallup sought to improve its new hire onboarding experience by implementing a more effective buddy system to foster belonging, accelerate ramp time, and increase employee retention. To address this challenge, they partnered with the vendor Donut to build and structure their program.

Donut provided a comprehensive framework for Gallup to create a best-in-class buddy system. The solution involved recruiting enthusiastic volunteers, providing them with training, and utilizing different types of buddies for specific needs. Donut's approach included sending reminders to keep buddies on track and incorporating feedback loops to continuously iterate on the program. This structured system helped Gallup create strong social connections for new hires, which, according to their own data, makes employees seven times more likely to be engaged and leads to significant gains in productivity.

Gallup