Case Study: Flatiron Health scales global onboarding with Donut

Flatiron Health sends 17,000+ onboarding messages with Donut

Flatiron Health, a global healthcare technology company, faced the challenge of creating a sustainable and scalable onboarding process for its hybrid workforce spread across multiple countries and time zones. The manual coordination was overwhelming for their HR team, requiring them to send numerous messages and manage complex scheduling across different regions. They turned to Donut to automate and streamline this process.

By implementing Donut, Flatiron Health automated a significant portion of its onboarding coordination. The platform allowed them to send standardized, timed messages in a new hire's local time zone and easily translate content, ensuring a consistent experience globally. This solution saved the HR team substantial time, reducing a previously half-day task to just 30 minutes. The results were significant: over four years, Donut helped onboard 1,000 new hires by sending over 17,000 messages, assigning nearly 4,000 tasks, and delivering almost 2,500 polls.

Flatiron Health