Case Study: United Black Fund of Greater Cleveland improves donor tracking and efficiency with DonorSnap

United Black Fund of Greater Cleveland - Customer Case Study

United Black Fund of Greater Cleveland, an arts-based nonprofit, needed a better way to manage donors, track donations, produce reports, and keep supporters engaged without wasting staff time on manual work. It used DonorSnap’s all-in-one nonprofit CRM and fundraising software to centralize donor and donation information while improving communication and tracking.

With DonorSnap, the organization streamlined reporting, email outreach, and donation management, while also benefiting from ongoing training, help videos, and customer support. The result was reduced errors, improved efficiency, and major time savings, with Cecil Lipscomb saying the software transformed how the organization works day, month, and year round.

United Black Fund of Greater Cleveland

Cecil Lipscomb

Executive Director