Case Study: Deerwood Foundation streamlines donor database management with DonorSnap

Deerwood Foundation - Customer Case Study

The Deerwood Foundation, a small nonprofit organization, faced a significant challenge in managing its donor database. Their data was spread across three different formats, resulting in a disorganized system of nearly 3,000 contacts that was inefficient and prone to errors. The foundation's new executive director was mandated to upgrade their management system but needed an affordable, web-based solution tailored for a small operation, not the expensive platforms designed for much larger entities.

The foundation implemented DonorSnap's donor management software. DonorSnap successfully converted their disparate data into a single, reliable web-based system and provided exceptional onboarding support, including one-on-one training. The solution enabled the executive director to effectively purge and manage the database. The organization achieved a streamlined, efficient workflow for tracking donations and communicating with supporters. The executive director reported that DonorSnap was the best contribution he had made to the foundation, praising its robust features, extreme reliability, and highly responsive support, all at a highly competitive price.

Deerwood Foundation

George D. Sutcliffe

Junior Executive Director