DonorPerfect
22 Case Studies
A DonorPerfect Case Study
Franklin Heritage Inc., which operates the 100-year-old Historic Artcraft Theatre, was tracking more than 3,000 donors and members in Bloomerang without a ticketing integration, forcing Donor/Member Coordinator George Chimples to enter records manually. With their donor base growing and a Bloomerang contract deadline looming, the board decided to switch CRMs to reduce manual work and improve data management.
DonorPerfect’s dedicated implementation team provided a clear phase guide, hands-on data review, and targeted training, and completed the migration ahead of schedule (limiting downtime to about a week). The result is a more complete view of members and donors, robust customizable reports, far less manual record‑keeping, and freed-up time to analyze data and plan fundraising.
George Chimples
Donor/Member Coordinator