Case Study: La Promesa Foundation achieves 25% reduction in admin time and improved pledge fulfillment with DonorPerfect

Integrated Payment Processing Reduces Administration Time and Helps Ensure Collection of Pledges

La Promesa Foundation, a bilingual Catholic broadcaster serving Texas and New Mexico on 12 radio stations and operating a large resource center, struggled with time-consuming, error-prone credit card and pledge processing. Rapid growth from radio-thons (up to 1,000 donations in three days and projected 50–100% growth) plus increasing monthly pledges meant redundant data entry, processing delays and missed opportunities to correct errors in real time.

They implemented DonorPerfect’s Insta-Charge and EZ-EFT to integrate real-time credit card processing and automated recurring payments directly into their donor database. The change eliminated double entry, enabled immediate error correction and automatic acknowledgements, delivered about a 25% reduction in processing time, improved pledge fulfillment and reliable cash flow, and allowed fundraising growth without adding staff.

La Promesa Foundation

Toya Hall

Vice President