Case Study: Freedom House Ministries achieves dramatic time savings and streamlined online donations with DonorPerfect

Freedom House Ministries Saves Time Switching from eTapestry to DonorPerfect

Freedom House Ministries, a Green Bay nonprofit that helps families secure permanent housing and employment, found its fundraising hampered by a difficult donor management system. Development Coordinator Melissa Hyska spent hours each week learning and troubleshooting eTapestry and reconciling PayPal donations, losing valuable time to poor support and cumbersome workflows.

After switching to DonorPerfect, Melissa gained intuitive software, responsive customer support, and integrated Online Forms that automatically record gifts and donor data. The change cut donation coordination from about 12 hours a week to roughly 15 minutes every two weeks, freed up time for development work, and helped run successful campaigns like Giving Tuesday using DonorPerfect’s templates and resources.

Freedom House Ministries

Melissa Hyska

Development Coordinator