Case Study: American Printing House for the Blind achieves a customized, easy-to-use CRM and seamless online giving with DonorPerfect

American Printing House Thrives with a Completely-Customized CRM After Switching to DonorPerfect from Raiser’s Edge

American Printing House for the Blind (APH) produces educational and life-skills products and services for people who are visually impaired and manages complex programs like subscriptions, a free braille book program, and memberships. They needed a more intuitive, flexible CRM after finding Raiser's Edge difficult for new staff to use and wanted strong customer support and customization to track their unique donor and constituent data.

Switching to DonorPerfect gave APH a fully customized system, hands-on implementation and training, and responsive chat support. Integrated online donation forms (with Account Updater), Constant Contact email integration, and DonorSearch screening eliminated manual data entry, improved online giving and engagement, and provided actionable donor insights to identify major gift prospects—making fundraising and donor management faster and more effective.

American Printing House for the Blind

Bob Belknap

Vice President of Development