Case Study: Schurz Communications achieves fast, secure voicemail archiving with Donoma Software's Message Vault

Making Voicemail Records an Easily Manageable Business Asset

Schurz Communications, a media company operating radio, television, cable, newspaper, and digital outlets nationwide, needed a more flexible way to archive voicemail, find specific messages quickly, and share voicemails with full auditability. The company worked with Donoma Software, using its Message Vault solution to address these voicemail retention and management needs.

Donoma Software implemented Message Vault 3.2.3 and maintenance/support in just a few days, giving Schurz the ability to search archived messages within seconds, track all activity through audit trails, restore messages to employee phones, and redact sensitive content for privacy compliance. The result was a proactive voicemail retention system that improved sharing, documentation, and legal readiness, though no specific quantitative impact was reported.

Schurz Communications

Benjamin Vance

Voice Engineer