Case Study: Auckland Council achieves faster EHS reporting and doubled incident capture with HSI Donesafe

HSI Donesafe Simplifies EHS Management for Oceania’s Largest Council

Auckland Council, the largest council in Oceania serving about 1.7 million people with 7,000 employees and a network of ~10,000 contractors, faced fragmented, siloed health and safety systems that impeded incident reporting and a unified view of risk. To address these challenges the council selected Donesafe’s HSI Donesafe EHS platform to better capture data, connect teams and contractors, and improve decision‑making across its diverse operations.

Donesafe implemented a consolidated, mobile-first EHS solution with real-time reporting, dashboards and contractor integration, enabling frontline workers to log incidents immediately. As a result, Auckland Council halved reporting delays and cut leadership report compilation from over a week to one day, while doubling the number of safety incidents captured—improving trend analysis, hotspot identification and proactive risk management.

Auckland Council

Claudia Wyss

Director Customer and community Services