Case Study: Baw Baw Shire Council achieves streamlined injury management and faster return-to-work with Donesafe

Baw Baw Shire Council’s Leading Return to Work Practice

Baw Baw Shire Council, a Victorian local government organization and finalist in WorkSafe’s Leading Return to Work Practice, needed to improve its return-to-work and injury management processes that were previously tracked across disjointed spreadsheets. Donesafe was engaged to support the council’s Early Intervention and Supported Work Programs by providing a digital Injury Management Knowledge Base and dashboard to centralise records and streamline case management.

Donesafe configured a personalised Injury Management Knowledge Base with an intuitive dashboard, task assignment, automated reminders and easy file attachment and reporting, replacing time‑consuming spreadsheet workflows. The Donesafe solution improved visibility and follow-up, simplified historic case review, and delivered measurable time savings—about five hours per injury management case and six hours per quarterly report—freeing staff to focus on supporting injured workers.

Baw Baw Shire Council

Marie Downie

Human Resources Coordinator