Case Study: Baw Baw Shire Council wins WorkSafe Award for leading Return to Work practice with Donesafe

Baw Baw lands WorkSafe Award for Leading Return to Work Practice

Baw Baw Shire Council faced time-consuming, disjointed injury and return-to-work management—the team tracked cases in individual spreadsheets and local drives, making reviews slow and error-prone. To modernize its Early Intervention and Supported Work programs and improve oversight, Baw Baw Shire Council partnered with Donesafe to implement a software-based Injury Management Knowledge Base.

Donesafe configured a personalised Injury Management Knowledge Base and intuitive dashboard that lets the Return to Work Officer monitor cases, assign actions, set reminders for medical certificates, attach files, and extract overview reports. The Donesafe solution streamlined record-keeping, supported proactive RTW workflows, contributed to Baw Baw Shire Council winning the WorkSafe Award for Leading Return to Work Practice, and saved an estimated five hours per injury case and six hours per quarterly report.

Baw Baw Shire Council

Ella Sharp

Return to Work Officer